Questions

The Internet is now accessed mostly via mobile phones.
your web site needs to be fully functional on a small mobile phone screen - that means the layout should change and picture scale down to the screen size - that is known as the Responsive web design - all of the Netcells public site is responsive, so is most of the User Zone (NUZ).

your web site is responsive or it is out-of-date.
contact us if it needs updating.