Frequently Asked Questions

well, User, using POP protocol today is a very bad idea, using IMAP is a much better one, especially if you use multiple devices (computer, laptop, phone) - all your mailing activity is synchronised and controlled from one central point (the server), on IMAP we can also help you control your spam - effectively and automatically.

in your cPanel, your have instructions for configuring your local email client (program) - those are in Email Accounts, next to email account name, under More.

here are your settings for secure POP connection - do not use unsecured mail:

Username: your email address, example: admin@netcells.net
Password: your email account password
Incoming Server: server.netcells.net
POP Port: 995
Outgoing Server: server.netcells.net
SMTP Port: 465
Authentication IS required
Automatically detect and maintain account setting: YES
Use SSL: YES
Authentication: password
Allow Insecure authentication: NO


the painless way to switch from POP3 to IMAP is to create a parallel IMAP account for the same address (then use only IMAP, set POP3 to check for messages at long intervals). this way you can copy old messages from POP to IMAP and delete the POP account when no longer needed.