Frequently Asked Questions

Assuming that Netcells is the current Registrar of that Name - panic not - most Names have a 30 days Grace Period to allow for human error and forgetfulness.
Contact us straight away and we can renew the Name at no extra cost.
Beyond the Grace Period, there is a Redemption Period. During that time a Name can still be saved but it will cost you money.
Do not hope to re-register the Name again - Domain Names are in increasingly short supply and get snapped up to be re-sold - unless your Name is a very obscure one you are likely to lose it forever.

One exception to the above rule are the .EU names.
Those Names are DELETED straight away on the expire day, they go straight to Redemption Period and will cost you money to get back.

Note that we can set your Names to AutoRenew, to avoid problems.
Names set to AutoRenew are renewed about a week before the expiry date.
The cost of bringing a domain name from a Redemption period is about $130.

If a Name has HOSTING ( a working web site ) with us, it will be renewed automatically, otherwise you can set it to AutoRenew (or Expire) in your Netcells User Zone ( go to Account > Domains ).