Frequently Asked Questions

There is no way to personally identify visitors to your site unless you plant cookies or spying software on their computer (do not count on our cooperation in that).
However, you do have a number of tools in your site's control panel (cPanel) that give you some information about your visitors:

'Raw Access Logs' - the server stores connection details for each page request, with visitor's IP address, time, browser type, operating system, name of the page requested.
That information is stored for certain amount of time as Logs - you can download logs to your local computer and uncompress them with appropriate software - that will give you a lot of text information, which is very hard to read by a human.
If you know the IP address (example: 64.202.117.140) of a particular person accessing Internet from a fixed IP connection (many broadband accounts work on fixed address) you can see when this person (or, more precisely, this person's computer) is accessing your site.

"Raw Log Manager" - lets you set the defaults for storing logs.

'Web/FTP Stats' - includes various tools to help you analyse your traffic:
-- Analog - simple summary of visits, referring site, breakdown by day, months, browser etc.
-- Webalizer - more complex stats program with charts and graphs that break down your traffic.
-- Subdomain Stats - statistics for the subdomains on your account.
-- Latest Visitors - shows you the last 300 visitors listed by their IP address.
-- Bandwidth - shows how many bytes your account has transferred.
-- Error Log - lists "page not found" and other error - you should check this from time to time.

Finally, there is a multitude of commercial providers (such as Google) who offer to install their software on your site to analyse traffic, counters etc - you have to use your own judgement or seek advice regarding their value, efficacy or ease-of-use.
See also our >Web Links page and the search engines.

Instructions on accessing your site's control panel (cPanel) are on: >Namecell.net/hosting/ (type your Domain name in the box).