Frequently Asked Questions

You connection data travel through a number of segments or hops, it can get stack on any of them.
Your computer will give you detailed information about your connection and the time each connection hop takes, this is known as trace route.

On Windows systems:
1. Click Start, then Run, type cmd and click OK.
2. Type tracert YOURDOMAIN.COM and hit enter.

Don't forget to replace YOURDOMAIN.COM with the name of your actual domain.

On Apple systems:

1. Open Finder, go to the Applications folder, then the Utilities Folder.
2. In the Utilities folder, launch the Terminal application.
3. Type traceroute YOURDOMAIN.COM and hit enter.

Don't forget to replace YOURDOMAIN.COM with the name of your actual domain.