Frequently Asked Questions

do not worry, you are not going mad - this is because to speed up content delivery your browser stores locally the recently visited web pages and shows them when you return to a site. The images and graphics are loaded from your local computer's memory (cache).

you need to force your browser to completely re-load (refresh) the page.
how you do this depends on what browser you are using, here is the helpful guide:
›wikihow.com/Clear-Your-Browser%27s-Cache

another way is to press Crtl + Shift + Delete (on Mac Command + Shift + Delete) to open the recent history window, choose time range (last hour or so), then Clear.

if you do not know what is your browser version go to ›whatbrowser.org

if clearing your cache does not work (try different browsers) you might want to contact your Internet provider (ISP) to check whether there might be a problem with their cache.